Question 1

Is it free to browse and buy art on Exhibo?

Accepted Answer

Browsing the full catalogue — galleries, museums, artworks, exhibitions, and press — is completely free with no account required. Creating a collector account is also free; it unlocks saved works, follows, alerts, and purchase history. You only pay when you buy an artwork or place a deposit on an inquiry.

Question 2

How do I buy an artwork through Exhibo?

Accepted Answer

On an artwork page, if the gallery has enabled card checkout and the work is listed with a price up to approximately $15,000 USD, you will see a Buy option — payment runs through Stripe Checkout (either to the gallery's connected account or via Exhibo held checkout, depending on the gallery's settings). Otherwise, use Make an inquiry for price-on-request works or to negotiate higher-value pieces.

Question 3

Is my payment protected when purchasing high-value artwork?

Accepted Answer

When a gallery uses Exhibo Checkout (held funds), your payment is captured on Exhibo's platform Stripe account — not sent to the gallery immediately. Funds are held for a minimum period (typically seven days) and released only after delivery is evidenced and, where applicable, you confirm receipt via a secure email link. Galleries using Stripe Connect pay out on Stripe's schedule; standard card protections apply through Stripe.

Question 4

How does the inquiry and deposit process work for expensive pieces?

Accepted Answer

For price-on-request works, unlisted prices, or pieces above the direct-purchase cap, the gallery may require a refundable commitment deposit (typically $500–$1,000 USD, scaled for higher list prices) before sharing direct contact details. Pay the deposit via Stripe; Exhibo deducts the platform commission and passes the remainder to the gallery. You can then message through your collector dashboard. Classic inquiries without a deposit remain available when the gallery has not enabled card settlement.

Question 5

Can I contact a gallery directly through Exhibo?

Accepted Answer

Yes. Every gallery profile has a contact form for general enquiries. On artworks, inquiry forms route to the gallery's leads inbox. When a deposit is required, full buyer contact is shared with the gallery only after payment. Collectors with an account can track inquiry threads in the dashboard.

Question 6

How do I find artists and galleries by city or region?

Accepted Answer

Use the city sub-navigation (Dubai, Abu Dhabi, London, and more), browse city guides, or filter the gallery and artwork directories by city. District pages (e.g. Alserkal Avenue, Mayfair) group galleries by neighbourhood. Search covers galleries, artists, artworks, exhibitions, and press in one query.

Question 7

Can I save artworks or follow galleries I like?

Accepted Answer

Yes — create a free collector account. Save individual artworks and exhibitions to your watchlist (with email alerts when price or status changes), save searches that notify you when new matching art is listed, and follow galleries, artists, cities, or districts for a weekly digest email. Manage everything from your collector dashboard.

Question 8

Does Exhibo verify the galleries and artworks listed on the platform?

Accepted Answer

Every new gallery and museum profile passes admin review before it is published. Seeded directory listings can be claimed only after domain or email verification and admin approval. We do not authenticate the physical authenticity of individual artworks — provenance and condition remain between you and the gallery, as with any marketplace or inquiry platform.

Question 9

What payment methods does Exhibo support?

Accepted Answer

Card payments run through Stripe Checkout — major credit and debit cards supported by Stripe in your region. The charge currency follows the artwork or gallery listing (USD, GBP, AED, EUR, and other supported ISO codes). Inquiry-only galleries do not process cards on Exhibo.

Question 10

How is Exhibo different from Artsy or Ocula for collectors?

Accepted Answer

Exhibo is open — you do not need an invitation or a gallery's permission to browse. We emphasise regional art scenes (Gulf, MENA, Global South) alongside London and New York, with city guides and institution-maintained data. You deal with named galleries on their public profiles, not an opaque intermediary. The press room and editorial collections are discovery tools you will not find on Artsy or Ocula.

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